Precious Gifts Ever

If at the time of delivery, no recipient or representative is available to receive the flowers, the courier will call the recipient and/or the sender for further instructions. If both the sender and recipient cannot be contacted via telephone within 15 minutes of the courier's arrival, the flowers will be left at a reception/ front desk, or at the door. We will not be responsible for any lost or damaged items from that point onwards. Kindly note that we also may not be able to produce an authorized signature as proof of delivery, if it is not received directly by the intended recipient. Should any party (sender or recipient) request for a re-direction to a different address or a re-delivery at another time slot , it will only be scheduled upon payment of a $15 re-direction fee by either party. We will not be liable for any damages arising directly or indirectly from the late delivery or non-delivery of orders under any of the following circumstances: · The recipient was not present at the address given within the hours during which delivery was requested. · An incorrect address was provided. · No such person was at the given address. · No valid contact number was provided for Love In Mind to reasonably attempt to contact the recipient to make delivery. · Delivery vehicle is subject to delays from building management/security Upon delivery and acceptance of flowers, no return/refund will be accepted. Recipients would be responsible to check the flowers before parting with our delivery team. The product will be your responsibility from the time the delivery has been handed to you and we bear no responsibility from then onwards. If you have received the wrong item, please contact us immediately with a description of the issue as well as a picture of the issue, where possible, in order for us to offer a resolution as efficiently as possible.